Advanced Services - Deploying Cisco Unified Communications Manager 6 (CMBC6)

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Advanced Services - Deploying Cisco Unified Communications Manager 6 (CMBC6)

Who Should Attend

This course is for field and channel systems engineers and network engineers who deploy IP telephony solutions based on the Cisco Unified Communications architecture and Cisco Unified Communications Manager 6.

Prerequisites

CCNA® or CCNP® certification
Cisco Voice over IP

Course Objectives

Upon completion of this course, you should be able to:

Identify new features and installation options for Cisco Unified Communications Manager 6.0
Configure dial plans to enable routing calls, accessing features, and controlling access
Explain gatekeeper functions, configure a gatekeeper-controlled intercluster trunk (ICT), and establish gatekeeper resiliency using Gatekeeper Update Protocol (GUP
Describe advanced user features available in a Cisco Unified Communications Manager solution
Configure Survivable Remote Site Telephony (SRST) with both basic commands and Cisco Unified Communications Manager and monitor and troubleshoot its operation
Identify and use common Cisco Unified Communications Manager troubleshooting tools

Course Content

Chapter 1: Introduction
Chapter 2: Unified Communications Overview
Chapter 3: Installing, Upgrading, Backing Up, and Restoring Cisco CallManager
Chapter 4: Implementing Cisco CallManager Systemwide Functions
Chapter 5: Basic Phone Operations
Chapter 6: Gateways
Chapter 7: Trunks
Chapter 8: Dial Plans
Chapter 9: Implementing Gatekeepers
Chapter 10: Call Admission Control (CAC)
Chapter 11: Advanced User Features and Administration
Chapter 12: Configuring Media Resources
Chapter 13: Voicemail
Chapter 14: SRST
Chapter 15: Troubleshooting
Chapter 16: Course Summary
Appendix A: Lab Network Topology
Appendix B: Call Detail Records
Appendix C: Protocol Trace Examples
Appendix D: Presence Server
Appendix E: Configuring SIP Phone

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