Cisco IP Contact Centre Express

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Cisco IP Contact Centre Express

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement and operate the Cisco IP Contact Center (IPCC) Express Edition.

Prerequisites:

Valid CCNA certification

Test	Recommended Training
642-164 UCCX	Unified Contact Center Express and Unified IP IVR Deployment (UCCXD)

Recertification:

Cisco Specialist certifications are valid for two years. To recertify, take and pass the current version of the exam(s) or pass a current CCIE written exam.
Cisco IPCC Training Courses, Cisco IP Contact Center (IPCC) Express Specialist

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