Who Should Attend
This course is intended for installation engineers, troubleshooting personnel, first-level technicians for Cisco MeetingPlace in enterprise networks.
Prerequisites
- MeetingPlace Basic User
- MeetingPlace Administrator
- TCP/IP networking experience
Course Objectives
- Describe the Cisco MeetingPlace system architecture and the interaction between the voice/web/video system components
- Identify the supported Cisco MeetingPlace design topologies and describe the characteristics of each design
- Use command line interface commands to determine a MeetingPlace system's operational state:
- Identify Cisco MeetingPlace processes and explain the functionality of each
- Identify Cisco MeetingPlace processes and explain the functionality of each
- List the characteristics of the different MeetingPlace audio/web/video conferencing servers and gateways
- Identify the capabilities of the communication interfaces available for MeetingPlace servers
- Analyze reports and system output displays to identify key fields available to assist in problem resolution
- Explain the message exchange between system components during an attendee Join Request
- Demonstrate success in troubleshooting level-one MeetingPlace system problems
Course Content
This five-day Instructor Led Training (ILT) technical course provides in-depth understanding of the functional components of Cisco MeetingPlace products. The course examines basic and optional deployments, including integration into a Customer's Enterprise network. CMIM details the inter-communication of key system components. It focuses on terminology, concepts, protocol functionality, hardware, software, component functionality. Hands-on lab exercises practice system installation and configuration, troubleshooting, monitoring and debug, on Cisco's MeetingPlace conferencing server platforms.
- Cisco MeetingPlace system architecture and interaction between the voice/web/video system components
- Cisco MeetingPlace design topologies
- Cisco MeetingPlace processes and functionality
- Audio/web/video conferencing servers and gateways
- Communication interfaces for MeetingPlace servers
- Reports and system output displays
- The message exchange between system components during an Attendee Join Request
- Troubleshooting level-one problems
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