Who Should Attend

Prerequisites

Course Objectives 

After completing this course the student should be able to:

Course Content

Module 1 – Configure Cisco Unified Communications Manager
* Explaining Key Features and Architecture of Cisco Unified Communications Manager 
* Explaining Cisco Unified Communications Manager Deployment and Redundancy Options 
* Managing Services and Initial Configuration of Cisco Unified Communications Manager 
* Managing User Accounts in Cisco Unified Communications Manager

Module 2 – Configure On-Net Calling
* Explaining Endpoints in Cisco Unified Communications Manager 
* Explaining Cisco Catalyst Switches for Endpoints 
* Configuring IP Phones manually, automatically or in bulk mode

Module 3 – Configure Off-Net Calling
* Explaining MGCP and H.323 Gateways in Cisco Unified Communications Manager 
* Explaining Cisco Unified Communications Manager Call Routing Components 
* Configuring Cisco Unified Communications Manager Digit Manipulation 
* Configuring and maintaining Calling Privileges in Cisco Unified Communications Manager 
* Configuring Call Coverage in Cisco Unified Communications Manager

Module 4 – Configure Media Resources, Features, and Applications
* Configuring Media Resources 
* Configuring Cisco Unified Communications Manager User Features 
* Configuring Presence-Enabled Speed Dials and Lists 
* Configuring Cisco Unified Video Advantage 
* Configuring Extension Mobility 
* Configuring Cisco Unified Mobility 
* Configuring Cisco Unified Communications Manager Assistant functionality