Customer Voice Portal Implementation V4.0 (CVPI)

Home

Sitemap

Contact Enquiry
+91-9900896488

Testimonials

CCVP & CCIE Voice Training Program
For Registration:
Mailto: info@voipacademy.com
or call +91-9900896488 to register
through phone.

Cisco certification exams are offered throughout the world. All exams are delivered in a secure, proctored environment ...
read more

Customer Voice Portal Implementation V4.0 (CVPI)

Who Should Attend

Customers
Channel Partners
Resellers
Employees

Prerequisites

CCNA
CVOICE
CIPT1
ICMPT1
ICMPT2
IPCC Enterprise

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

Explain the components, function and call flow of a Unified CVP solution when deployed in either a Standalone or Comprehensive model.
Summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME.
Demonstrate use of 6 Unified ICME MicroApps available to support caller interaction with Unified CVP.
Set up and configuration of Unified CVP components to support Automatic Speech Recognition (ASR) and Text To Speech (TTS).
Configure Unified CVP Comprehensive solution to support subsequent transfer and queuing.
Associate VoiceXML as a technology and the benefits it provides to Unified CVP.
Install and configure the CVP VoiceXML Solution for Unified CVP.
Define and discuss reporting as it relates to a Unified CVP Solution.
Define High Availability (HA) solutions including Diagnostics and Troubleshooting as they relate to a Unified CVP Comprehensive solution with Unified ICME.

Course Content

The Cisco Voice Portal Implementation (CVPI) v4.0 course is a five (5) day course that defines the tasks necessary for the Operation, Administration, Management and Provisioning (OAM and P) of Unified CVP as it is installed in a Comprehensive ICME environment.

The course outline is as follows:

Course Introduction
Unified CVP Technical Overview
Unified CVP Comprehensive
Unified ICME Scripting to Support Unified CVP
Unified BCP VoiceXML Solution
Security and Reporting
Failover, Diagnostics and Troubleshooting

Customer Voice Portal Implementation Training Courses.

VOIP ACADEMY	NEW COURSES	TRAINING	CERTIFICATIONS
About Us	AUCM	CCNP Voice	IMPS
Cisco Courses	IPCAS	CCVP 7.0	GWGK
International Students	PPDIOO	IPCC Express	IPTX
Testimonials	CUAE	IPCC Enterprice	CMPT
Course Catalogue	CCMBOOT	CVPI	LVSTT
Rack Rental	CMDS	CVPD	TPICT
Clients	IIUC2	CCIE Voice	TUC
Contact Us	CCTVIP		COMIPTV
Terms & Condition	ICMMC		UCCXD
Privacy Policy	More...		More...