Channel Partner / Reseller

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Customer

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Employee

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Working knowledge of converged voice and data networks.

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Working knowledge of SIP, MGCP, and H.323 protocols and their implementation on Cisco IOS gateways.

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Working knowledge of video basics (suggested training -- Implementing Cisco IP Video Conference Rich Media Communications (ICRMC).

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Ability to configure and operate Cisco Unified Communication Manager (suggested training -- Implementing Cisco Unified Communication Manager Part 1 (CIPT1).

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Identify system components and client information required to successfully implement a comprehensive MeetingPlace solution.

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Verify successful operation of a MeetingPlace Media Server after performing an installation or upgrade.

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Successfully implement a MeetingPlace Application Server including required interactions with customer SIP, email and directory services.

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Successfully implement and maintain a MeetingPlace Web Conferencing solution for internal and external access.

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Identify user interfaces and procedures required to perform MeetingPlace administration and maintenance tasks and to configure specific integrations.

Module 1: Understanding MeetingPlace Architecture and Hardware

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Understanding the MeetingPlace Solution

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Gathering Customer Information

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Implementing Media Convergence Servers

Module 2: Implementing and Upgrading a MeetingPlace Media Server

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Understanding Media Server Components and Operations

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Installing and Configuring a Media Server

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Upgrading Media Server Hardware and Software

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Troubleshooting a Media Server

Module 3: Implementing a MeetingPlace Application Server

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Installing and configuring an Application Server

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Configuring a SIP Gateway

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Configuring Outlook and SMTP Integration

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Configuring LDAP Integration

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Configuring Video Integration and Administration

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Implementing Localization

Module 4: Implementing MeetingPlace Web Conferencing

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Understanding MeetingPlace Web Conferencing

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Implementing MeetingPlace Web Conferencing

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Using the MeetingPlace Web User Interface

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Providing External Access to MeetingPlace Web Conferencing

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Upgrading or Uninstalling a Functioning MeetingPlace Web Conferencing Installation

Module 5: MeetingPlace Integrations, Administration, and Maintenance

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Integrating Lotus Notes, Jabber and MOC

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Configuring PhoneView

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Using MeetingManager

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Backing-Up the Application Server Database

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Implementing a Highly Available Conferencing Solution

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Maintaining and Troubleshooting a Conferencing Solution

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Locating Documentation and Training Resources

Cisco MeetingPlace Training Courses,
Implementing Cisco Unified MeetingPlace Solutions,
IMPS