Who Should Attend
Anyone from the Linksys reseller community who is:
- in a sales position or
- who is customer facing and needs to position and sell an LVS system or
- who is in a technical position and who needs to install, maintain and support an LVS system.
Prerequisites
A good understanding of LAN and WAN technologies, VoIP, SIP and PBX basics.
Course Objectives
This 2 day course consists of sales and technical modules giving a complete overview of the Linksys solution from both perspectives.
Following this course delegates will:
- Understand the IPT market in general and specifically, the SMB and COBO market
- Be able to identify potential LVS customers
- Be able to compare and contrast an IP-PBX with a traditional PBX
- Be able to list the LVS features and benefits
- Be able to describe and understand the components of the LVS system
- Be able to design an LVS solution according to customer needs
- Understand the theory of operation of the Linksys Voice System
- Be able to identify the components that make up the LVS
- Be able to install and configure the LVS using the Setup Wizard
- Be able to provision the LVS to operate in various PSTN and VoIP applications
- Use common PBX features like placing a call, Group Paging, Voicemail etc
- Be able to setup a choice of optional advanced users' applications.
Course Content
- Course Introduction
- Introduction to Linksys
- Company Overview
- Market Overview
- Products and Service Models
- Business Phones, Accessories and Gateways
- Using the LVS
- Preparing your network for the LVS
- Upgrading your LVS
- IP Telephony Terminology
- SIP Overview
- QoS
- Initial Setup
- Physical Installation
- Wizard Installation
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