Linksys Voice System Sales and Technical Training (LVSTT)

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CCVP & CCIE Voice Training Program
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Linksys Voice System Sales and Technical Training (LVSTT)

Who Should Attend

Anyone from the Linksys reseller community who is:

in a sales position or
who is customer facing and needs to position and sell an LVS system or
who is in a technical position and who needs to install, maintain and support an LVS system.

Prerequisites

A good understanding of LAN and WAN technologies, VoIP, SIP and PBX basics.

Course Objectives

This 2 day course consists of sales and technical modules giving a complete overview of the Linksys solution from both perspectives.

Following this course delegates will:

Understand the IPT market in general and specifically, the SMB and COBO market
Be able to identify potential LVS customers
Be able to compare and contrast an IP-PBX with a traditional PBX
Be able to list the LVS features and benefits
Be able to describe and understand the components of the LVS system
Be able to design an LVS solution according to customer needs
Understand the theory of operation of the Linksys Voice System
Be able to identify the components that make up the LVS
Be able to install and configure the LVS using the Setup Wizard
Be able to provision the LVS to operate in various PSTN and VoIP applications
Use common PBX features like placing a call, Group Paging, Voicemail etc
Be able to setup a choice of optional advanced users' applications.

Course Content

Course Introduction
Introduction to Linksys

Company Overview
Market Overview

LVS Overview

Products and Service Models
Business Phones, Accessories and Gateways
Using the LVS
Preparing your network for the LVS
Upgrading your LVS

VoIP Basics

IP Telephony Terminology
SIP Overview
QoS

LVS Installation

Initial Setup
Physical Installation
Wizard Installation

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